I ate lunch at Harvey's yesterday. The last time I ate there was about three years ago, when their chocolate milkshake made me quite sick. But I got hungry while shopping at the Home Depot, and since there was a Harvey's right in the store, I figured I'd give them another chance. Thankfully, I did not get sick this time (I avoided the chocolate milkshake), but the meal was still pretty disappointing and the service was slow.
While I was eating, I noticed a request for feedback on the receipt. You can complete a survey by going online or calling a 1-800 number. There was an incentive for completing the survey: I'd be entered in a bi-weekly draw for a $500 Harvey's gift certificate.
Interrogating the ‘Vibecession’
2 weeks ago